How to find your driver at the airport

How to find your driver at the airport



You have booked at Dichungtaxi.com, to meet your driver easily please read the instructions below carefully


 

>>> click here to download the offline instructions on your smartphone <<<

International Airport driver meeting point: Arrival Hall - Column n°11
Picture below is meeting point at Ho Chi Minh International Airport

Direction map meeting point at Tan son nhat airport

Tansonnhat airport pickup point
Picture above is meeting point at Ho Chi Minh International Airport

 

Domestic Airport driver meeting point: Exit Gate A2
Picture below is meeting point at Ho Chi Minh Domestic Airport

Domestic Airport driver meeting point
Picture above is meeting point at Ho Chi Minh Domestic Airport

📶Free Wifi in Airport: “Free Wifi Tan Son Nhat”
Nameboard: Recommended

🛬⌚In case of delayed Flight: If you have send your correct flight number, the driver will track the flight status and wait for you after luggage pick-up and immigration
Note: Once you have found your driver, please show your booking confirmation.
🛃Information on Immigration visa: Click here
💬Contact: Your driver contact was sent 2 hours before departure via SMS.
Dichungtaxi Support (from 8a.m to 9p.m. monday to sunday):

ibook@dichung.vn +84 936 070 416  Messenger      and +84 936 070 416

>>> click here to download the offline instructions on your smartphone <<<

International Airport driver meeting point: Terminal T2 - Column n°10

Picture below is meeting point at Hanoi International Airport

Driver meeting' map at Noibai International Airport Pickup service

Clolumn no 10 for driver meeting at Noibai Airport Transfer Dichungtaxi

Domestic Airport driver meeting point: Exit gate divide as flight number

Arrival hall A

Domestic arrival Noibai airport hall E

Noibai airport meeting point at Domestic flight on dichungtaxi

📶 Free Wifi in Airport: “Noi Bai Airport Free”
Nameboard: Recommended


🛬⌚In case of delayed Flight: If you have send your correct flight number, the driver will track the flight status and wait for you after luggage pick-up and immigration
Note: Once you have found your driver, please show your booking confirmation.

🛃Information on Immigration visa: Click here

💬Contact: Your driver contact was sent 2 hours before departure via SMS.
Dichungtaxi Support (from 8a.m to 9p.m. monday to sunday):

ibook@dichung.vn +84 936 070 416  Messenger      and+84 936 070 416

>>> click here to download the offline instructions on your smartphone <<<

International Airport driver meeting point: Exit Gate A3

Picture below is meeting point at Da Nang International Airport

Picture above is meeting point at Da Nang International Airport

Domestic Airport driver meeting point: Exit Gate A4

Picture below is meeting point at Da Nang Domestic Airport

Picture above is meeting point at Da Nang Domestic Airport

📶 Free Wifi in Airport: “Da Nang Airport or Kiosk”
      Nameboard: Recommended


🛬⌚ In case of delayed Flight: If you have send your correct flight number, the driver will track the flight status and wait for you after luggage pick-up and immigration
Note: Once you have found your driver, please show your booking confirmation.

🛃 Information on Immigration visa: Click here

💬Contact: Your driver contact was sent 2 hours before departure via SMS.
      Dichungtaxi Support (from 8a.m to 9p.m. monday to sunday):

ibook@dichung.vn +84 936 070 416  Messenger       and+84 936 070 416

>>> click here to download the offline instructions on your smartphone <<<

International Airport driver meeting point: arrival exit gate
Picture below is meeting point at Cam Ranh International Arrivals

Nhatrang airport driver meeting point for Dichungtaxi airport pickup service
Domestic Airport driver meeting point: Exit gate 2
Picture below is meeting point at Cam Ranh Domestic Arrivals


📶 Free Wifi in Airport: “Free Cam Ranh Wifi”
      Nameboard: Optional


🛬⌚ In case of delayed Flight: If you have send your correct flight number, the driver will track the flight status and wait for you after luggage pick-up and immigration
Note: Once you have found your driver, please show your booking confirmation.


💬Contact: Your driver contact was sent 2 hours before departure via SMS.
      Dichungtaxi Support (from 8a.m to 9p.m. monday to sunday):

ibook@dichung.vn +84 936 070 416  Messenger      and+84 936 070 416

>>> click here to download the offline instructions on your smartphone <<<

Phu Quoc Airport meeting point: 

International Airport driver meeting point: International arrival exit gate


 

Domestic Airport driver meeting point: Domestic arrival exit gate

Picture below is meeting point at Phu Quoc Domestic Arrivals



All Airports meeting point: Exit Gate at arrival hall

Nameboard: Optional

🛬⌚ In case of delayed Flight: If you have send your correct flight number, the driver will track the flight status and wait for you after luggage pick-up and immigration
Note: Once you have found your driver, please show your booking confirmation.


💬Contact: Your driver contact was sent 2 hours before departure via SMS.
      Dichungtaxi Support (from 8a.m to 9p.m. monday to sunday):

ibook@dichung.vn +84 936 070 416  Messenger      and+84 936 070 416

Booking modification or cancellation is free ! If you wish to change the time, location, type of car… please follow instructions here or send us an email at ibook@dichung.vn and remind your booking number.

From 9pm to 11pm please contact your driver’s phone number or our hotline +84 936 070 416
 

From 11pm to 8a.m. please contact the driver’s phone send to you by SMS.


For night booking, you will receive your driver’s contact before 9pm the previous day.

Instructions for private car bookings

If you selected a private car booking, your driver will call you 15 minutes before the departure time. If not please call the driver phone number send by SMS. Your driver will wait up to 20 minutes at the location you have provided.

Instructions for Taxi-sharing bookings

If you selected taxi-sharing mode (Dichungtaxi will find other passengers for you) the driver will call you 30 minutes before departure and notify you the estimated pick-up time (that can be +/- 15 minutes from chosen pick-up time during booking). Time assigned to pick-up other passengers will not exceed 20 minutes.

 

What is the recommended pick-up time for an airport transfer?
 

With domestic flight:

- Booking car- sharing : Choose pickup time 2 hours 15 minutes before flight.

- Booking private car: Choose pickup time 2 hours before flight.

With international flight:

- Booking car- sharing: Choose pickup time 3 hours 15 minutes before flight.

- Booking private car: Choose pickup time 3 hours before flight.

If you want to change the pick-up time, please contact 
💬ibook@dichung.vn and remind your ticket code.

 

Can I get a refund when I cancel my booking?
 

- With the usual trips, DichungTaxi will refund your payment within a working day since we recieve the information about your cancellation.

- With the trip in special occations, DichungTaxi have some specific regulations about the cancellation time. If you break the regulations, Dichungtaxi will collect additional fees from your deposit or payment.

 

Are there any penalty charge when I cahnge the schedules ? How to change the schedules ?

 

DichungTaxi don’t have penalty charges when you change the schedules.

There are 3 ways to change your schedules :

(1) Cancel wrong ticket and book a new one. For more information, click cancel booking

(2) Send an email to 💬ibook@dichung.vn

+ Subject: Change the schedules of my trip.

+ Content: Ticket code, the information that you want to change.

(3) Call to English support number 💬+84 936 070 416

 

 

When I book a two-way car, is there extra cost ?

 

With two- way trip, the waiting fee will be free for the first 60 minutes. If the waiting time is over 1 hour, the waiting fee is 50,000VND/ hour.

 

How many people are there in a sharing-car? Is there a limit on luggage ?
 

Sharing- car in DichungTaxi can carry up to 3 passengers for 4- seat car and carry up to 5 passengers for 7- seat car. There is the limit on luggage (1 suitcase and handbag/ person).


 

If I booked but there is no pick-up car, do I receive a compensation ?


It depends on the situation, DichungTaxi will offer different types of compensation which are suitable for each situation. You can receive up to 100% of the value of the trip. To solve these issues, you can send an email to 💬ibook@dichung.vn or call to 💬English support number +84 936 070 416

FAQ

click here Frequently Asked Questions

 

Instructions for Use

 

Click here for instructions for use

 

Dichungtaxi Office Adress:

Da Nang: 3rd floor, 31 Tran Phu Street, Hai Chau District, Da Nang, Viet Nam

Ha Noi: 4th floor, 166 Hue Street, Ngo Thi Nham Ward, Hai Ba Trung District, Ha Noi, Viet Nam

Ho Chi Minh: 7th floor, Avenis Building, 145 Dien Bien Phu Street, 1 District, Ho Chi Minh, Viet Nam

Please use our Quick Booking option

We will call you back to finish the order